Web-sign-graphics.com designs and manufactures custom products according to Customers and/or Clients specification.

Web-sign-graphics.com is not responsible for spelling or typographical errors, color match variances or incorrect size specifications made by the Customers and/or Clients.

Web-sign-graphics.com generally will not authorize a RMA number for custom manufactured products.

Customers and Clients must notify web-sign-graphics.com within 48 hrs of any issues. Any orders that are refused by the customer or are returned will be charged a 40% restocking fee. Any orders cancelled more than 24 hrs after order placement will be charged a 5% cancellation fee

Need to Return a product?

Web-sign-graphics.com generally will not authorize a RMA number for custom manufactured products.

To return a product at web-sign-graphics.com, you'll need to request a Return Merchandise Authorization (RMA) number. This can be done by contacting our service department at service@web-sign-graphics.com. NO returns of any type will be accepted without an RMA.

To request an RMA:
Please send e-mail to: service@web-sign-graphics.com

We'll need the following information to authorize your return:
- Customer name
- Invoice number
- Item number(s)
- Nature of the problem

Web-sign-graphics.com generally will not authorize a RMA number for custom manufactured products.

In general, web-sign-graphics.com accepts returns within 30 days only. However, web-sign-graphics.com reserves the right to authorize product returns beyond 30 days from the invoice date. IF the product is accepted after 30 days, credit will be issued toward one of the following:

• FUTURE PRODUCT PURCHASES

• ORIGINAL SHIPPING CHARGES ARE NOT REFUNDED ON RETURNED ITEMS.
• Customers are responsible for all shipping charges back to              web-sign-graphics.com.
• SEND YOUR RETURN VIA INSTRUCTIONS PER RMA NUMBER EMAIL